Published: 2009-06-01


Moving To The Cloud: Transitioning From Client-Server To Service Architecture

Manoj A. Thomas, Richard T. Redmond, H. Roland Weistroffer
Abstract 168 | PDF Downloads 764 | DOI

Page 1-10

Cultural Effects On Customer Satisfaction With Service Encounters

Shirley A. Hopkins, Winter Nie, Willie E. Hopkins
Abstract 409 | PDF Downloads 2885 | DOI

Page 45-56