Published: 2009-06-01
Articles
Moving To The Cloud: Transitioning From Client-Server To Service Architecture
Abstract 168 | PDF Downloads 764 | DOI https://doi.org/10.19030/jss.v2i1.4286Page 1-10
Foundations Of Service Science Technology And Architecture
Abstract 104 | PDF Downloads 94 | DOI https://doi.org/10.19030/jss.v2i1.4287Page 11-34
From B-To-B Service Quality To Customer Experience
Abstract 148 | PDF Downloads 242 | DOI https://doi.org/10.19030/jss.v2i1.4288Page 35-44
Cultural Effects On Customer Satisfaction With Service Encounters
Abstract 409 | PDF Downloads 2885 | DOI https://doi.org/10.19030/jss.v2i1.4289Page 45-56
Reeling In Outsourcing: Evaluating Supply Chain Risk And Reward Under Economic Uncertainty
Abstract 138 | PDF Downloads 502 | DOI https://doi.org/10.19030/jss.v2i1.4290Page 57-64