Published: 2008-07-01
Articles
Foundations Of Service Science Concepts And Facilities
Abstract 164 | PDF Downloads 183 | DOI https://doi.org/10.19030/jss.v1i1.4297Page 1-22
New Public Management And Service Science: Preparing Students For The 21st Century
Abstract 117 | PDF Downloads 660 | DOI https://doi.org/10.19030/jss.v1i1.4298Page 23-30
Portfolio Selection For Service Systems
Abstract 116 | PDF Downloads 99 | DOI https://doi.org/10.19030/jss.v1i1.4299Page 31-34
Drivers Of Customer Loyalty In A Retail Store Environment
Abstract 1413 | PDF Downloads 2318 | DOI https://doi.org/10.19030/jss.v1i1.4300Page 35-48
A Decision Model For Contracting Helpdesk Services
Abstract 135 | PDF Downloads 97 | DOI https://doi.org/10.19030/jss.v1i1.4301Page 49-56
Strategic Fit In Inter-Organizational Networks: A Life Cycle Framework For The Healthcare IDS
Abstract 110 | PDF Downloads 90 | DOI https://doi.org/10.19030/jss.v1i1.4302Page 57-74
An Adaptation Of The Balanced Scorecard For E-Government Service Delivery: A Content Analysis
Abstract 146 | PDF Downloads 107 | DOI https://doi.org/10.19030/jss.v1i1.4303Page 75-82
Topic Maps For Improving Services In Disaster Operations Management
Abstract 132 | PDF Downloads 86 | DOI https://doi.org/10.19030/jss.v1i1.4304Page 83-92
From Push To Pull: Emerging Models For Mobilizing Resources
Abstract 416 | PDF Downloads 285 | DOI https://doi.org/10.19030/jss.v1i1.4305Page 93-110
DNA Of A Successful BPO
Abstract 143 | PDF Downloads 107 | DOI https://doi.org/10.19030/jss.v1i1.4306Page 111-118